I think it's a management problem. I agree that the software quality have been declining the past years. Snow Leopard is probably the most stable OS I've ever used, and since then, the OS have become bloated IMO.
However, the major thing that bugs me is Apple's services. iCloud, iMessage and Apple Music have had some terrible issues.
Especially when they launched Music, it was not only buggy, it was SLOOOOW. I can't believe that the giant Apple can't even compete with little Spotify in terms of ease of use, speed and stability.
It shouldn't take 10 seconds to search for a track, and not take a few seconds to start playing a track. Spotify is, and have (the past 4 years when I've used it) been INSTANTLY on when playing tracks.
However, the major thing that bugs me is Apple's services. iCloud, iMessage and Apple Music have had some terrible issues. Especially when they launched Music, it was not only buggy, it was SLOOOOW. I can't believe that the giant Apple can't even compete with little Spotify in terms of ease of use, speed and stability.
It shouldn't take 10 seconds to search for a track, and not take a few seconds to start playing a track. Spotify is, and have (the past 4 years when I've used it) been INSTANTLY on when playing tracks.