Yes, but remember that the polite fiction of the rideshare companies is that they're providing a service to the drivers by connecting them with riders. So the gp's point is a sound one even in this context.
Gig companies call it a two-sided market place and just use different names to describe “producer” and “consumer”. From this point of view both are users.
This article is about cutting off the workers' employment with the delivery/etc app, not the end users' ability to use the app