Congrats on launching - looks great! My issues that prevent me from signing up would be:
1) No pricing structure means that I question whether you'll be in business in a year, or if you are in business, that you're service will be wayyyyy different then (will you insert ads into my emails? will you sell my info to a 3rd party? etc). These are questions you cannot answer today - you just can't. You can say, "Oh no, Scott - we would never do those things!" But no one will believe you b/c you haven't been around long enough.
2) My even bigger "beef" with this is that, because you have no track record, you cannot estimate your delivery rate. A big reason to go with the big email companies is b/c they can offer a high rate of guaranteed delivery. Your delivery rate will, in large part, be out of your hands - it's in the hands of your customers' content/emails. How will you protect yourself (and thus your customers) from bad customers who buy lists and use you to spam the lists? How will you vett your signups? What's your policies on when you would terminate a customer for spam?
All in all, email is too critical to trust to a fresh startup IMO. I wish you luck and, if you guys are still around in a few years and have answered the above questions, I may become a customer!
1) No pricing structure means that I question whether you'll be in business in a year, or if you are in business, that you're service will be wayyyyy different then (will you insert ads into my emails? will you sell my info to a 3rd party? etc). These are questions you cannot answer today - you just can't. You can say, "Oh no, Scott - we would never do those things!" But no one will believe you b/c you haven't been around long enough.
2) My even bigger "beef" with this is that, because you have no track record, you cannot estimate your delivery rate. A big reason to go with the big email companies is b/c they can offer a high rate of guaranteed delivery. Your delivery rate will, in large part, be out of your hands - it's in the hands of your customers' content/emails. How will you protect yourself (and thus your customers) from bad customers who buy lists and use you to spam the lists? How will you vett your signups? What's your policies on when you would terminate a customer for spam?
All in all, email is too critical to trust to a fresh startup IMO. I wish you luck and, if you guys are still around in a few years and have answered the above questions, I may become a customer!