How is that not considered libel or slander? That seems like a home-run case to sue the hell out of Snapchat for damaging her reputation for a joke made in a private conversation.
>What part of this was lying about what she had said?
Swatting is illegal in some states (not enough, but some). I'd liken an escalation to authorities by a corporate entity as such. The lie is about the projected intent to harm.