If Support-Foo is going to be open source, and as per its description "Instead of charging per-seat, it would charge by volume of support.", then why does the Enterprise option say "1 year license to run behind the firewall with unlimited support and agents" ?
Is it open-source, and you need a license to run it behind a firewall?
Actually the site does not claim to build open-source products. They want to use open-source methodology to collectively build and commercialize SaaS products/apps.
To ensure collaboration is easy the code is open-source. To ensure contributors get paid for their work we'll run a hosted version and allow companies to run it themselves with a commercial license.
I stand corrected - Now I see it is like developing AGPL products by a group of individuals/community. Interesting concept, reminds me of an idea pitched to me few years back.
Is it open-source, and you need a license to run it behind a firewall?