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>You actually have to snail-mail them your resignation letter

So? You have to send written notice to cancel any contract in Germany. This is totally standard.



Just because it's common doesn't mean it's acceptable. There's no reason why signing up should be easier than canceling. It's just a trick to be able to charge the customer one last time.


Snail-mailing a letter to O2 is likely easier than the cancellation process for Comcast...




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